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Privacy Policy

Version: SEP 2023

This Privacy Policy describes how Marican Gold Malaysia Sdn. Bhd. and its affiliates (collectively, “MARICAN”) collect, use and share information about you. We may change this Privacy Policy from time to time. If we make changes, we will post the revised version of the Privacy Policy on our websites and Online Shop, including (the “Sites”) and may notify you in other ways as appropriate. We encourage you to review this page regularly to ensure you are comfortable with any revisions.

By voluntarily providing your personal information to MARICAN, you, the customer, give consent to MARICAN to collect, hold, disclose, and use your personal information submitted through the Sites (and all personal information submitted in connection with an online purchase). This consent can occur by registering your contact details with MARICAN, entering into a purchase agreement, by engaging in other forms of communication with MARICAN, and otherwise interacting with MARICAN online or in our stores. 

What Information We Collect and ShareMARICAN processes, discloses, holds, and uses your personal information and data securely, fairly, and lawfully in accordance with relevant Malaysia PERSONAL DATA PROTECTION ACT 2010. Such processing is carried out electronically and automatically. MARICAN uses any personal information submitted through the Sites (and all information submitted in connection with an online purchase), such as name, postal address, email address, phone number, and credit card information, for the purposes of: enabling customers to purchase MARICAN products; market research with the goal of improving the website and product range; keeping customers informed about MARICAN’s market activities, goods, and services; and delegating repairs or other logistical tasks to third parties.

Personal information will not be passed on to any other third parties outside the MARICAN Group for marketing purposes without prior notification. Your personal data is collected, held, and used by MARICAN, which is responsible for the management of personal information, by MARICAN (Malaysia). Your consent is given to the disclosure, holding, and use of information by MARICAN and other companies of the MARICAN Group, including, but not limited to, the companies in Malaysia for the above mentioned purposes. In case of store pick-up, your personal information necessary for the pick-up will be disclosed to and used by the pick-up store.

In the event that a store, division, assets or part or all of MARICAN is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.

MARICAN may also disclose specific information when such disclosure appears necessary to comply with the law, a subpoena or other litigation process or to protect the interests or safety of its visitors and customers, employees or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Updating and Changing Your Contact Information

If you registered your contact details, you may view and modify, correct, block or delete your data—including manage your registration for the Newsletter, as described below—at any time by selecting Profile in the “My Account” area of the Sites. Your consent to the storage and the processing of your data can be revoked at any time by contacting us as described below: Contact Information

Cookie PolicyMARICAN uses tracking technology (“Cookies”), which help make the Sites more user-friendly, efficient, and secure. This Cookie Policy provides you with information on the use of Cookies on the Sites. 

Cookies are small text files that are stored on your PC and used by your browser. Most of the Cookies MARICAN uses are session cookies, which are deleted automatically at the end of your visit. 

Cookies will not harm your PC and do not contain any viruses. Nevertheless, if you do not want to use cookies, this will not prevent you from accessing MARICAN’s websites in any way. The “help” portion of the toolbar on most browsers will provide information on how your browser may be configured so that cookies can be accepted with your permission or completely blocked. You may be able to change your browser settings so that they do not allow Cookies to be accepted or saved at any time. You can also delete Cookies that have already been saved at any time. 

Kindly note however that if you decline Cookies on the Sites, some functions on the Sites may be limited or unavailable. As a result, to make it easier to use the Sites, we recommend that your browser settings accept Cookies on the Sites.

Do Not Track Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At the present time, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, MARICAN and the Sites do not recognize DNT.

Advertising and Analytics Services

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of our Sites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Sites and other websites and better understand your online activity. For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes

We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms. One company we work with is Google, and we may use various Google tools to assist with analytics and advertising related to our Sites.To learn how Google collects and processes data, including ways you may opt-out from receiving ads through Google tools, please visit:

reCAPTCHA To protect your submissions via internet forms on this website we use the reCAPTCHA service provided by Google Inc. (Google). The service determines whether the query was made by a human being or was the result of misuse, processed automatically by a computer. The service includes sending the IP address to Google and possibly other data if required by Google for reCAPTCHA. For this purpose, your entry is sent and used by Google. However, before doing so, Google truncates your IP address within the member states of the European Union or the European Economic Area. Only in exceptional cases is a full IP address sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purposes of assessing your use of this service. The IP address sent from your browser within the scope of reCaptcha is not merged with other data held by Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information on Google’s privacy policy please visit

Social Plug-ins MARICAN uses so-called social plug-ins (in the following, plug-ins) of social networks such as Facebook, Twitter, YouTube, Google+, Pinterest or Instagram. 

When you visit our Sites these plug-ins are deactivated by default, i.e. without your intervention they will not send any data to third parties. Before you are able to use these plug-ins, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your Cookies. After their activation, a direct link to the server of the respective social network is established. The contents of the plug-in are then transmitted from the social network directly to your browser and incorporated in the website by it. 

Please note that we have no influence on the extent of the data retrieved by the social networks with their plug-ins. For information on purpose and extent of the data retrieval by the social network concerned, and about the rights and settings possibilities for the protection of your private sphere, please refer to the privacy policy provided by the social network in question. 

After activation of a plug-in, the social network can retrieve data, independently of whether you interact with the plug-in or not. If you are logged on to a social network, the network can assign your visit to the Sites to your user account. 

If you are a member of a social network and do not wish it to combine data retrieved from your visit to our Sites with your membership data, you must log out from the social network concerned before activating the plug-ins.

NewsletterYou can conveniently manage your registration for the Newsletter in the “My Account” area. Simply enter your e-mail address in the field provided and then click “send”. We will send a confirmation e-mail to the e-mail address you give us. Please click on the confirmation link contained in the e-mail and you will receive regular information about new arrivals from MARICAN. Of course, you can also sign up for the newsletter without registering in the “My Account” area. Simply use the sign up window on our homepage. 

If you no longer wish to receive news updates from MARICAN simply click on the “Unsubscribe” link that you find at the end of each newsletter. Alternatively you can unsubscribe in the “My Account” area of our Sites.

SecurityWe take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

ChildrenMARICAN is concerned about the privacy and safety of children when they use the Internet. We do not knowingly collect any personal information from children under the age of 13 without parental consent. Our products are for purchase by adults only and our Sites are not targeted to or intended for use by children. 

Your Privacy RightsThis Privacy Policy describes how we may share your information for marketing purposes. You may contact us with any questions and, to the extent applicable, to request a list of third parties to whom we may disclose information for marketing purposes and the categories of information we may disclose. 

Contact Information If you have questions about this Privacy Policy and MARICAN’s practices regarding the collection and use of your information, please feel free to contact us at

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